Smartwebs Mobile Offline3.1.3 - App Store

**When reinstalling the app, please upload any existing data in the current version before uninstalling to prevent data loss**
** We also recommend that you disable auto-update for apps so you have control over when Smartwebs Mobile Offline gets updated. Because the app works offline this is the safest way to minimize the chances of losing data **

Smartwebs is the premier compliance processing software solution, making the creation of violations, work orders and managing architectural requests a breeze. With the Smartwebs Offline app, you can perform the above functions without requiring the use of a data connection while out in the field.

To use the Smartwebs Offline app, just log in while on an active internet connection and download your selected association data before heading out into the field. After you complete your inspections in the field, reconnect to a wireless network back at the office or at home and upload your inspection activity within 24 hours.

Please note that an active Smartwebs account is required to use the app or its features. Visit smartwebs.net for more details.

Encountering a problem? Please contact us directly at support@smartwebs.net instead of using the rating/review section to inform us of technical issues. This will allow us to respond much more quickly and effectively.

Version History Improved data handling for empty or missing fields
Improved reliability to view documents online
Minor bug fixes and improvements 3.1.3 10/07/2025 Improved overall app stability
Enhanced data reliability
Minor UI and usability improvements 3.1.2 09/01/2025 - Fixed missing closed violation email and tab entry when edit rights are restricted and closed via Offline app.
- Resolved issue where gallery photos were corrupted when re-saved to the gallery.
- Fixed swipe on map screen causes left menu to display
- General enhancements and improvements. 3.1.1 06/02/2025 - Reverted to prior build

YOU MUST: Uninstall the prior 2.x or 3.x build before installing this new version! If you have questions - please reach out to support. 3.1.0 04/14/2025 Our app has been upgraded with a fresh new look, a smoother and faster experience, and improved upload and download performance. We've also made enhancements to ensure greater reliability and help prevent data loss. We recommend all users update now for an improved experience. 3.0.0 04/07/2025 Navigation: Resolved an issue that caused the app to crash when navigating to or from the HOA list.
Enhanced Sorting: Updated the sorting order of violation documents and photos to align with the office website, ensuring a consistent experience across platforms.
Improved Download Speeds: Optimized unit download speeds for quicker access to essential information.
Additional Improvements: Various other enhancements to improve overall performance and reliability. 2.13.8 11/18/2024 Various updates and fixes 2.13.7 08/26/2024 Fixed an issue where the keyboard did not display during login 2.13.6 08/08/2024 Various bug fixes and improvements 2.13.5 08/05/2024 Added the ability to download units by Tag
Other enhancements and improvements 2.13.4 05/22/2024 Fixed an issue that prevented access to the camera
Fixed a date format issue when locale is set to locale other than US
Other fixes and enhancements 2.13.3 03/25/2024 Added support for dark mode
Added ability to see violation history when online
Added closed-letter functionality
Progress bar when downloading - more user feedback
Various bug fixes and improvements 2.13.0 10/16/2023 Fixes data issue for Location when that location is disabled on the site 2.12.5 12/21/2022 Change in how disabled users are handled
Added more logging to upload process for debugging purposes 2.12.4 12/01/2022 Fixed: Crash for some users when creating a new violation
Updated app icon
Added app version to login screen
Updated graphics 2.12.3 07/25/2022 Change button to "Send" when creating a stage 0 violation
Fix crash when creating stage 0 multi violation
Fix ability to create a violation with empty CTA text
Fix ability to create multi violation
Fix crash creating violation for HOA with no existing violations
Fix issue where user can not escalate violation to same stage
Disabling "Delete All" button when no Association data downloaded 2.12.2 07/12/2022 Added ability to show the letter template during violations creation/escalation
Added ability to add pictures to on-hold violations
Added auto off-hold capability
Added the ability to search by unit/building number
Fixed several crashes
Fixed non-responsive UI issue after install
Fixed crash when escalating at highest stage
Fixed inability to escalate back to original stage on re-open
Fixed unit status not being displayed 2.12.1 06/08/2022 Added ability to show the letter template during violations creation/escalation
Added ability to add pictures to on hold violations
Added auto off-hold capability
Added the ability to search by unit/building number
Fixed several crashes 2.12.0 05/31/2022 Fixed a crash affecting some iOS 12.x users 2.11.1 01/31/2020 New
-Filter: violations by Category or Subcategory

Updated
-Settings: option to automatically return to navigation mode after creating a violation
-"Recenter" button returns you to navigation mode
-"My Location" turns off navigation mode and returns you to current location on map
-Arc projects now filter by Creation Date
-If CCRs, multi-violation letter templates or multi-violation policies are not configured, a warning is now displayed
-If Camera permission has not been granted, Device Settings opens automatically
-Settings: added an option to prevent iOS devices from incorrectly rotating pictures
when saving (default is ON)
Fixed
-Picture and Reason Text from previous violation would not reset when pressing Queue+/Send+
-Other miscellaneous fixes we don't have room to mention here 2.11 01/29/2020 Fixed
-Adding images to a violation (whether through the camera or by uploading an existing file) would fail and cause a crash for some users. 2.10.2 09/20/2019 **Please upload ALL violation data BEFORE updating to this new version. Failing to do so may cause data corruption and/or data loss.**
NEW
-Multi-violations can now be created from the Offline app!

UPDATED
-Added additional safeguards to prevent creating duplicate violations.
-Added the ability to include manually uploaded documents in violation letters, as long as your letter template has open slots for them.

Plus more small enhancements and fixes than we can list here. 2.10.1 09/18/2019 **Please upload ALL violation data BEFORE updating to this new version. Failing to do so may cause data corruption and/or data loss.**
NEW
-Multi-violations can now be created from the Offline app!

UPDATED
-Added additional safeguards to prevent creating duplicate violations.
-Added the ability to include manually uploaded documents in violation letters, as long as your letter template has open slots for them.

Plus more small enhancements and fixes than we can list here. 2.10.0 09/11/2019 Updated
-Cure periods: when violation is escalated or cure remaining days is manually modified, date and time that violation's cure period will expire is now displayed.
-Duration periods: when violation is closed, date and time that violation's duration period will expire is now displayed.

Fixed
-Association data would fail to download if association name had special characters in it. 2.09 04/11/2019 Notable fixes
-If the app is forced-closed, users were being asked to login again.
-When closing a violation that was past its duration period, the unit would vanish from the unit list and map.

Plus a few other minor bugfixes. 2.08 03/09/2019